CAN-SPAM Act and Opting Out
Issue/Inquiry
The Bank would like clarification as to what is considered as “unsolicited e-mail” under the federal CAN-SPAM Act of 2003 (“CAM-SPAM Act”). Since the Bank uses different campaigns, can it send a recipient who has unsubscribed from one campaign an e-mail from another sender address? In addition, is the Bank obligated to send confirmation to someone who has unsubscribed?
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