Regulation DD and Change in Terms
Issue/Inquiry
The Bank has purchased another financial institution. It will be converting the deposit products of that institution to its own. The changes will apply to nine products and consist of the following:
- A $25 maintenance fee if the balance falls below a certain amount (old product had either no fee or a $10 fee)
- Multi-tiered interest (old product had one tier on five of the products)
- An increase in the minimum balance required to earn interest on four of the products
A letter will be sent 30 days prior to the change, providing customers with the new Truth-in-Savings Act (“TISA”) terms on the account. If the letter describes in detail what is changing, does the Bank need to provide a TISA disclosure with the letter? If the Bank begins only offering the new products to new customers during the 30-day period, does it need to update its website product pages on the first day it offers the products to new customers?
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