Unfair, Deceptive, or Abusive Acts and Practices (UDAAP)
Recent emphasis from the Consumer Financial Protection Bureau has signaled an increase to an institution’s process and controls in managing the requests of UDAAP. This new emphasis has gained significant traction in recent regulatory examinations. RSK Compliance experts understand these requests and take a holistic enterprise view of managing the ongoing and evolving requests of UDAAP, including:
- The standards for unfairness as per Dodd-Frank Act
- Deceptive Acts or Practices
- Abusive Acts or Practices
- Policies and Procedures
- Training Programs